Signing Up and Signing In

To access 2ic Pallets, we need to sign up or sign in using our email address or a linked social account. Other users can be invited via email to sign up and access our database.

1. Open https://app.2icsoftware.com/.
2. If we have signed up previously, choose Sign In, enter the email and password, and click the green arrow.
3. If we are signing up for the first time, choose Sign Up, enter our email address, create a password, and click the green arrow. A link is sent to our email address to verify it. Click the link to verify and return to 2ic Pallets.

info

Databases are typically created by the 2ic Software team. Alternatively, see creating databases.

Setting Language and Region link

If this is our first time signing in, we need to select a locale to display the app in our language and regional formats.

1. Click the 2ic Pallets logo in the top-left corner of the page.
2. Click the flag icon in the top-right corner of the page to select our language and region.
3. If a database is not open, click (No Database) and open our database. This adds more links to the navigation menu.

Linking Additional Sign-in Options link

Once signed in, social accounts may be linked to our user account for alternative ways to sign in.

1. Click our name in the top-left corner of the page, and open My Details.
2. Under Sign-in Options, add a social account, click Sign Up, and follow the prompts.
3. When signing in next we can use either sign-in option.

Using Multi-factor Authentication link

Once signed in, we can optionally switch on multi-factor authentication, or it may be enforced if our database requires multi-factor authentication.

1. Click our name in the top-left corner of the page, and open My Details.
2. Under Sign-in Options, tick Use multi-factor authentication. It will be required the next time we sign in.
3. When next signing in, several MFA authentication options are presented on screen.

Notification via Auth0 Guardian app link

1. Install the Auth0 Guardian app via the app store on our device, then click continue.
2. A QR code is presented on-screen. We scan it via the Auth0 Guardian app to register 2ic Pallets.
3. The authenticator app provides a code. Enter this code in 2ic Pallets to complete the sign-in. This will be required each time we sign in.

Google Authenticator or similar link

1. A QR code is presented on-screen. We scan it using an authenticator app on our phone, e.g. Google Authenticator, to register 2ic Pallets.
2. The authenticator app provides a code. Enter this code in 2ic Pallets to complete the sign-in. This will be required each time we sign in.

Security key link

1. Steps are presented on-screen. Click 'Use security key'. If using an external security key, insert into our computer.
2. If creating a passkey on a phone or tablet, a QR is presented on-screen. We scan it using the camera on our phone, and follow the prompts to register 2ic Pallets. This will be required each time we sign in.

Once MFA is setup, we can securely login using the above methods, or use additional methods:

• Biometrics from our devices fingerprint or face recognition or,
• Email where a code will be sent to our email address or,
• Recovery code that was presented on-screen before configuring MFA.

info

Once multi-factor authentication is activated, it must be used to sign in. To switch it off, we use it to sign in before unticking the option on the My Details page. Alternatively contact 2ic Software support to switch it off.